Frequently Asked Questions
Do I need a towing service or roadside assistance?
If the vehicle cannot be driven safely, will not start, has been involved in an accident, or needs to be moved to another location, towing is usually the right option. If the issue is smaller, such as a lockout or dead battery, roadside help may solve it on site.
Do you offer towing service in Tulsa 24/7?
Yes. Neptune Towing offers 24/7 towing service in Tulsa for drivers dealing with unexpected vehicle problems at any time of day or night.
What kinds of vehicles can be towed?
Towing needs can vary by vehicle type and condition. When you call, explain what you are driving and what happened so the right towing solution can be prepared.
What information should I have ready when I call?
It helps to have your location, the vehicle type, a short description of the issue, and the destination where the vehicle needs to be taken.
Can you help if my car is stuck in a parking lot or on the roadside?
Yes. Towing service can be used for parking lot pickups, roadside breakdowns, and other situations where the vehicle cannot stay in place or be driven safely.
Do you also help with lockouts, jump starts, and winch-outs?
Yes. Neptune Towing also offers related roadside services such as lockout service, jump starts, and winch-out service when needed.